The service uptime is often disregarded by a lot of people when they're looking for a new cloud web hosting provider, but it can often be much more significant compared with the actual plan features. It will not matter how good a plan is if the web sites hosted in the account are inaccessible for long periods. Such downtimes are generally penalized by search engines like yahoo, not mentioning the fact that visitors will most likely not go back to a site they experience issues with. For this reason, you must always look into the stability of the web hosting service before you get a new account to be sure that the success of your Internet sites is not going to depend on third-party elements, but entirely on their content and on your advertising campaigns.

Service Uptime Guarantee in Cloud Web Hosting

When you buy a cloud web hosting plan from us, we guarantee that your websites are going to be working at least 99.9% of the time. We've virtually eliminated the server downtime by using an innovative cloud hosting platform in which independent clusters of web servers handle every part of the overall service - files, databases, e-mail messages, and so on. In this way, when there is a problem with a web server, the other servers within the cluster will simply take over and your websites won't be affected in the slightest. To avoid any infrastructure difficulties, we also have diesel backup generators and a number of independent Internet providers. Competent professionals keep an eye on the servers 24/7 to correct any software problems that may appear while hardware and software firewalls shall prevent DDoS attacks against the servers.

Service Uptime Guarantee in Semi-dedicated Hosting

Through our semi-dedicated server packages, you are going to take advantage of a 99.9% service uptime and you can just forget about any disruptions you may have experienced with other companies. Different to the vast majority of hosting providers, we do not manage everything on a single web server. As an alternative, each part of the hosting service, like the file storage, e-mail messages, databases, Control Panel, statistics, and so on., has its own clusters of web servers. If one server fails, the others shall take over, so your websites will not be affected. We use a groundbreaking load-balancing platform which guarantees the optimal performance of both our web servers and the internet websites accommodated on them. Various independent Internet providers and diesel generators are our backup in case of an infrastructural problem, while a team of experienced professionals, that is available 24/7, keeps track of the system in case there are software problems. Using our Linux semi-dedicated packages, your websites shall be working no matter what.

Service Uptime Guarantee in VPS

Our Virtual Private Server packages come with a 99.9% uptime warranty. The stability and availability of the service is guaranteed by several Internet providers and diesel powered backup generators. We also use new hardware for the physical web servers in which the VPS accounts are set up to steer clear of any possibility of hardware dysfunction and every part has been tested thoroughly. The integrity of your info is ensured by using enterprise-level hard disk drives working in RAID and the uptime guarantee time includes all repairs and maintenance procedures, so your web sites shall be functioning virtually without any disturbances. Our skilled professionals will resolve promptly any software issue that may appear, so even if there's an issue with another virtual private server account on the physical hosting server, your VPS isn't going to be affected. The web server uptime is listed on our site and not hidden in our Terms of Service given that we can keep our promise and provide a very stable hosting service.

Service Uptime Guarantee in Dedicated Hosting

All of our dedicated plans come with a 99.9% web server and network uptime guarantee and routine maintenance procedures are contained in the other .01% of the time. We check out every server thoroughly before we hand it over to the client and we work with new hardware components in order to avoid any probability of hardware troubles. Any unpredicted software difficulties are going to be resolved instantly by our system administrators as they keep an eye on all the website hosting servers 24/7. To prevent infrastructural difficulties, our data center in the downtown area of Chicago employs powerful diesel backup generators, while the connectivity to the machines is ensured by redundant fiber lines from various backbone Internet providers. To be on the safe side, we've got software and hardware firewalls, so even if your sites are flooded, we can react quickly and filter the unwelcome traffic before it reaches your dedicated server and interrupts the proper operation of your web sites.