Support Channels

  • 1 hour ticket response time
  • A 1–hour Inquiry Answer Guarantee

  • Our group of qualified professionals will try their best to respond to your help demands in up to 1 hour. If, however, the trouble you have stumbled upon requires aid from the Admin =Team,= we’ll address the ticket to the technician in charge and will submit a note to tell you.

  • Top quality support service
  • Top–class Customer Support Service

  • We give you round the clock technical help via a lightning fast ticket solution included in your Control Panel. You can easily write to us all the time about any of the applications that come pre–configured on the virtual server, including the selected Linux OS version, the server admin panel and our in–house designed Online Control Panel.

  • Intuitive help center
  • An Informative Help Section

  • A descriptive and frequently updated article base is integrated into our custom–built Online Control Panel. It gives you quick tips about how to perform all of the primary website maintenance tasks. The Help area features descriptive how–to article tutorials and step by step video training. You can reach the Help zone by clicking on the Help or Video buttons in the top right part of each Control Panel section.