Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We provide you with a 1–hour solution guarantee with all our Linux cloud web hosting packages packages, meaning each help question you send will undoubtedly be responded to within 60 minutes maximum. Our support company members have been qualified to rapidly handle any situation and to supply you with timely advice on any concern that you might have.

  • Top quality support service
  • A Top–quality Support Service

  • Our support service is delivered by a team of capable specialists who’re able to react to your issue as fast as possible. You’re able to get in touch with the technical support staff by starting a tech support ticket from your Online Control Panel or by posting us an e–mail message. On business days, you can also contact us on the telephone or take advantage of the online chatting option.

  • Intuitive help center
  • An Intuitive Help Section

  • Should you need guide while performing tasks within the Control Panel, you are able to always simply click the Help button and track down your issue in the list of articles that will appear. We have also turned the vast majority of content articles into training videos. The collection of educational videos will load if you select the Videos key available in the top right angle.